What has changed with your fuel program?
The fuel program now allows you to receive discounts on fuel purchases at participating Shell locations. For each increment of 100 Points redeemed at the pump, 10¢ off per gallon is awarded at Kroger or select Shell locations on a single fill up.
• 100 Points = 10¢ off per gallon of fuel for each fill-up.
How do I earn Points?
There are three ways to earn Points in Kroger stores:
1. Spending on Groceries (normal exclusions apply): $100 in Groceries = 100 Points
2. Non-federally funded Prescriptions: 2 Prescriptions = 100 Points
3. Double Gift Card Points (normal exclusions apply): $50 in Gift Cards = 100 Points
Do Gift Card purchases count toward Points?
Yes, with the exception of Kroger Gift Cards, Green Dot cards, MoneyPaks and Western Union prepaid cards. All remaining Gift Card purchases count toward your Points. In fact, for every $50 you purchase in Gift Cards, you’ll receive DOUBLE Points (100 Points). Normal exclusions apply.
Is there a limit of how many Points I can earn?
No, there is not a limit on the number of Points you can earn.
What happens if I have more than 100 Points earned?
The Points in excess of the 100 that can be used at once, will remain on your card to be used at a later time.
How does the process at the Shell pump work?
1. If paying inside, see cashier BEFORE inserting your Kroger Plus Card.
2. BEFORE you insert your payment card, follow the screen prompts to initiate the Kroger discount process.
3. Insert your Kroger Plus Card, or manually enter your alternate ID or your loyalty card number found on the back of your loyalty card or key fob.
4. Select your form of payment and fuel grade.
5. Save 10¢ per gallon up to a maximum of 35 gallons of fuel per purchase.
How do I keep track of my points?
Your current Points balance is located at the bottom of your Kroger receipt. You can also check your points balance by registering your Kroger Loyalty card number at Kroger.com.
How many points can I redeem at once?
There is a limit of 100 Points that can be redeemed in a single fuel fill-up. When you redeem 100 points you will receive 10¢ off per gallon on your fuel purchase at participating Shell stations. Fuel discounts are limited to 35 gallons.
I scan my loyalty card at Kroger, why can’t I scan it at Shell?
Shell station fuel dispensers don’t have scanning technology. To get the discount, either insert your large Kroger Plus Card or enter your loyalty card number found on the back of your loyalty card or key fob. You can also enter your alternate ID. Remember, your alternate ID and / or phone number must be registered with Kroger in order for them to work properly. Go To Kroger.com to update your Plus Card information.
Can I choose not to use my discount at the fuel pump?
Yes. Simply don’t use your Kroger Plus Card.
How long are the Points good for?
Points earned in a given month are available for use through the end of the following month.
Where is this program running?
For a current list of participating Shell locations in your area click here or call 1-888-GO-SHELL (1-888-467-4355) and press “0” to speak with a Shell representative.
Do I need to register for this new program?
Customers can simply use their existing Kroger Plus Card to receive these fuel discounts. If you have a Kroger Plus Card, you have everything you need to start shopping and earning Points. If you want to sign up for a Kroger Plus Card, just visit the Customer Service Desk at your local Kroger.
Does the 1-2-3 REWARDS® MasterCard® still give an additional 5¢ per gallon discount?
You can pay with your 1-2-3 REWARDS® MasterCard®. However, the extra 5¢ per gallon is only available at Kroger Fuel Centers. To activate the 10¢ discount at Shell, card holders can enter the loyalty card number on the back of their 1-2-3 REWARDS® MasterCard®.
More questions?
For more information, feel free to call the Kroger Customer Help Desk at 800-KROGERS (800-576-4377).