A&A: Kroger Health’s Telenutrition Service

Q&A: Kroger Health's Telenutrition Service

 5 Minute Read
Author Kroger Health Team

Nutrition can be confusing; what works for your friends, neighbors or co-workers may not be right for you. Most people understand the health benefits tied to eating nourishing foods, but finding, preparing and eating those foods can feel daunting. Kroger Health is committed to help every American access the education, expert guidance and resources needed to stay healthy and nourished all the time, no matter what lifestyle you live. To meet this commitment, Kroger Health offers telenutrition services.

What is telenutrition, and how does it work?

Telenutrition safely connects you with a registered dietitian from the comfort of your home using a smartphone, tablet, laptop or desktop device with Internet or cell service. Keep reading to find out the answers to commonly asked questions regarding Telenutrition.

Q: Who do you recommend the telenutrition service for?

A: We say this service is for everyone – and we mean it! Our telenutrition service can help every single one of our customers find the education, expert guidance and resources to ensure they have the support they need around food choices, creating a healthy diet plan and other personalized nutrition needs.

Q: What does a typical experience of an appointment look like?

A: We always begin each personalized appointment by reviewing a few “get to know you” questions. Food and nutrition are complex pieces of everyday life. It’s our job to hear you out and ensure we address the needs and outcomes that matter most to you. We’ll dive into specifics based on your goals. Whether you need recipe ideas, better-for-you recommendations or foods that help with specific health conditions, our specially trained dietitians can share information and expert guidance, assist in how to read the nutrition labels and ingredients of products, and even screen share and help you navigate our website to place an order.

Q: How many appointments does an average customer schedule with a registered dietitian?

A: The number of appointments can vary based on the needs of each customer. We have customers that find one appointment gives them the information and resources they need at that time, while others find success in further nutrition counseling and will schedule ongoing virtual appointments for continued support, education and accountability. Each customer has their own personal health journey, and our team is grateful that we can offer these telenutrition services to shoppers from all walks of life.

Q: What are most customers who schedule appointments looking for?

A: Our customers are looking for a variety of things, such as healthy alternatives, delicious and personalized recipe inspiration for their changing schedules, nutrition counseling based on medical conditions, advice on viewing food through a positive and empowering lens, and even how to navigate the grocery store safely and quickly. Increasingly, customers are also looking for ways to stretch their grocery budget even further, locate community support networks that can help with food access, and learn more about how to reduce food waste. We’re here to help reduce the stress around cooking and eating, while helping you enjoy the foods you choose.

Q: How long does an appointment take?

A: Appointments typically last between 30 and 60 minutes, with the first visit typically taking about 45-60 minutes. We’ve found that this length of time allows us to learn about the lives of our patients, fully address any needs, and answer any questions.

Q: What are benefits of a virtual telenutrition appointment?

A: It’s accessible and convenient! No need to leave the house, as the entire visit is conducted virtually. Our service is 100% personalized to your needs, budget, preferences and concerns. No one-size-fits-all advice here – just fully personalized support. And lastly, our food recommendations taste great! We’re all foodies at heart and want to help you enjoy your food more.

Ready to get started? Make a telenutrition appointment and connect with a registered dietitian on your schedule.