We want you to feel comfortable every time you walk through our doors. Each and every day, we’re taking extra steps to ensure the health and safety of our customers and communities.
We are adjusting some store operating hours based on local circumstances. We will continue to make decisions that allow us to operate clean, open and stocked stores to serve our communities.
Store Information & Safety Measures
March Fuel Points Rollover
When You’re Ready to Refuel, We’ve Got You Covered. We’re all driving a little less right now, and we know you might need some extra time to use your fuel points. We’re with you. On May 2, any unused March fuel points will be added to your April balance and won’t expire until the end of May. Learn more.
Fee-Free Government Check Cashing
Beginning April 29, you can take advantage of fee-free check cashing on any government paper check. Limited time only. Restrictions apply, see associate for details. Learn More.
Customer Capacity Limits
Beginning April 7, The Kroger Co. will begin to limit the number of customers to 50% capacity to allow for proper physical distancing in every store. Read the full press release here and read related FAQs here.
Cleaning and Disinfecting
All stores are following enhanced cleaning and disinfecting protocols that includes cleaning commonly used areas and wiping down equipment and high-touch surfaces.
We’re installing protective barriers at check lanes and Pharmacy counters (as well as The Little Clinic and Starbucks) to protect both customers and associates.
As part of our efforts to keep you safe and to encourage social distancing, you may notice signage or floor markers at some locations that encourage proper physical distance between yourself and other shoppers.
Exclusive Shopping Hours for Higher-Risk Customers
Please save the earliest shopping times, usually 6-8am, for senior shoppers and higher-risk customers, as described by the CDC. Check your store for more details.
Due to increased demand, you may experience longer wait times, limited inventory, limited pickup time slots or delayed deliveries. Our associates are working around the clock to make it easier for you to get what you need. In the meantime, we invite you to try our FREE pickup service at a store near you.
SNAP EBT Payment Option for Pickup
As part of our fresh for everyone commitment, we are now accepting SNAP EBT payments for pickup at all pickup locations.
Last Updated: Tuesday, April 28, 2020