We’re committed to providing a safe, fresh and affordable experience every time you walk through our doors. Every day, we’re taking extra steps to safeguard the health and wellbeing of our customers, associates and communities.
Store Information & Safety Measures
Free Non-Surgical N95 Masks
Our stores are now serving as access points to free non-surgical N95 masks as part of our partnership with the U.S. Department of Health and Human Services. Starting now, you can visit any local store with a pharmacy to pick up complimentary masks while supplies last, and associates are also encouraged to retrieve supplies for themselves and their families.
Here’s what you should know:
- Up to three free non-surgical N95 masks are available to every person/customer.
- In every store with a pharmacy, simply look for the branded display or ask an associate for assistance.
- To learn more about the importance of masking, visit cdc.gov/coronavirus.
- To learn how to properly put on and remove the non-surgical N95 mask, visit here and here.
Return Policy Update
Effective July 13, 2020, all Kroger Family of Stores can accept returns of items purchased at any Kroger Company Family of St ores location within a 14 day window of purchase. View Policy.
Our pharmacy drive thru and walk-up services remain operational and staffed to meet your needs. Find Pharmacy hours, service information and more. View hours & Services.
The Little Clinic
The Little Clinic remains dedicated to providing customer-focused health care to our communities. Get the latest updates on our services, including virtual care options. See Clinic Updates.
Enhanced Cleaning Procedures
Our stores are cleaning commonly used areas more often, including cashier stations, self-checkouts, credit card terminals, conveyor belts and food service counters, and cleaning shelves when restocking products.
We’re installing protective barriers at check lanes and Pharmacy counters (as well as The Little Clinic and Starbucks) to protect both customers and associates.
As part of our efforts to keep you safe and to encourage social distancing, you may notice signage and floor markers at some locations that encourage proper physical distance between associates and customers.
To accommodate for increased demand, we’ve expanded the timeslots available to our Pickup customers. We’ve also waived our Pickup fee nationwide (a value of $4.95) on orders of $35 or more, to provide additional value to customers choosing this no-contact option.
SNAP EBT Payment Option for Pickup
As part of our Fresh for Everyone commitment, we now accept SNAP EBT payments for our low-contact Pickup service at all Pickup locations.
Last Updated: Monday, January 11, 2021